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Policies

Cancellations

Guaranteed reservations at New Old Town Cottages & RV Park must be cancelled by 4:00 pm, 48 hours prior to arrival date to avoid cancellation penalties. If you wish to cancel your reservation within the cancel policy, a 1-night penalty will be applied.

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Noise

Quite hours are from 10pm to 7am. No exceptions, no generator after 8pm. Please remind children to play in common areas. Children are not to play in occupied or unoccupied campsites. Please respect other campers enjoyment to peace and keep noise to a minimum when adjacent campsites. 

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Alcohol

Alcohol is to be consumed in the registered camper’s campsite only. 

Visitors Visitors vehicles are not permitted in campsites. Visitors must leave by 10pm, only registers campers are permitted past 10pm. Registered campers are fully responsible for all guests. If your guest breaks the rules, you may be evicted with no refund. 

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Campfires

Campfires permitted only in designated campsites. Fires must be 0.5 meters tall and 0.5 meters wide. Campfires are not permitted in any campsite during Provincial Fire Bans or under the direction of the Fire Chief. Unattended campfires may be subject to a AB Provincial fine. During a campfire ban, the use of a CSA or ULC approved portable campfire apparatus is permitted. Campfire pits are prohibited from being moved. Firewood can be purchased from New Old Town Cottages & RV Park for $1 per log . Campers may bring their own firewood. Foraging for any firewood of any kind at New Old Town Cottages & RV Park is strictly prohibited. Chainsaws are NOT permitted. Improper use of a campfire or a portable campfire apparatus may result in your eviction. 

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Generators

Only quiet run generators are allowed from 8am to 8pm only. It is the Caretakers discretion to determine if a generator is too noisy. If this is the case, you MUST turn your generator off. 

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New Old Town Cottages & RV Park Flora and Fauna

Under no circumstances is any registered camper or guest allowed to remove any flora (leaves, ferns, grasses, flowers, branches etc.….) from any place on the property. Under no circumstances is any registered camper or guest to tamper, injure, interfere, or intrude on any animal from any place on the property. Special note for wild animals. Be aware that there are many native wild animals who travel nearby. Do not leave any food, garbage, or pet food unattended or overnight outside. Secure your garbage in your vehicle at night. Be Deer aware. 

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Booking

Payment is required in full at time of booking/Check -In. Check in 2 PM Check out 11 AM For RV sites, one camp unit and one small tent is allowed. For tent sites, only one tent is allowed. Only the listed size of camp unit for the site reserved will be allowed in the site. Campsites at New Old Town Cottages & RV Park vary in size, please see our campsite list for the allowable camp unit sizes per site. 

New Old Town Cottages & RV Park do not prorate monthly or weekly rates. Refunds can be issued for monthly or weekly prepaid bookings but will be charged daily rate for the duration of stay.​

If you want to book a weekly site, please only pay by e-transfer, if you would like to pay by credit card, a 3% credit card processing fee will be charged upon arrival.

For monthly rentals, we count 30 days from your arrival date, NOT the number of days in a month. If you would like to select payment option, “pay later”, payment must come by 24 hours of booking otherwise the booking will be canceled

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Lost/Stolen/Damaged Property

New Old Town Cottages & RV Park is not responsible for any lost, stolen, or damage property. It is the registered campers and campers’ guests responsibly to provide insurance for their belongings, and personal equipment. Any damage due to nature, windstorm, rain, hail, or any “act of nature” is the responsibility of the registered campers and their guests. 

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Garbage and recycling

Registered campers and their guests are to dispose of their own garbage. This includes, all food waste, empty alcohol containers, pet waste, and general garbage. All food waste must be disposed of in a proper garbage receptacle. For cigarette butts, cigars, etc.., all registered campers and their guests, must store butts in a safe, non-combustible receptacle. Any campsite with excessive amounts of garbage or damage as deemed by the caretaker will charged a clean up fee of $50.00. This includes excessive amounts of cigarette butts, cigars, etc. and nut and seed hulls left on the ground. 

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Vandalism

Any vandalism as deemed by the Caretaker will result in immediate eviction. This includes, but is not limited to, carvings/defacing on buildings, picnic tables, outhouses, benches, fences, and trees. Any excessive digging of holes on any part of New Old Town Cottages & RV Park. Any damage to any flora in the campground, in the forest and on the creek. Any damage to paths and roadways by hand or vehicles. 

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Pets

Pets are allowed at New Old Town Cottages & RV Park. Pets must always be leashed, there are no exceptions. All pet waste must be cleaned up and disposed of properly in a proper garbage receptacle. The caretaker retains the right to refuse a pet access to New Old Town Cottages & RV Park if any pet is deemed aggressive by the caretaker. This is the caretaker’s sole discretion and must be adhered to. Do not allow your pet off leash at any time.

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